Ticket Sales and Rental Attendant

Roles and Responsibilities include, but are not limited to:

• Seasonal; Part-time or Full-time

• The Ticket Sales and Rental attendant is responsible for working at the ticket counter or rental counter. Employees may work in both or just one of the areas.

• This position reports to the Chalet Manager.

• Must be available to work weekends and holidays.

• Ability to communicate with co-workers, volunteers, and guests in a clear, business-like and respectful manner which focuses on generating a cooperative work environment.

• As a Rental worker:

  • Responsibilities include outfitting customers with proper equipment in a timely and friendly manner:

  • Demonstrate enthusiastic and courteous service to our customers.

  • Ability to work (or learn) the technical aspects of skis and snowboards this may include but is not limited to: mounting bindings, waxing, ski sharpening, ski and snowboard tuning.

  • Keeping the rental area clean and organized.

• As a Ticket Sales Employee:

  • Responsible for selling lift tickets for skiing and snow tubing, rental equipment forms, lessons, and merchandise.

  • Responsible for getting updated waivers for all guests.

  • Answering all questions of guests and members in all communication formats.

  • Keeping the chalet clean and tidy for best customer service.

  • Must attend Mount Ski Gull Staff Training.

Job Requirements & Experience include, but not limited to:

• Must be 14 years of age or older (16+ to work in rental).

• Experience working in customer service is a plus.

• To work in Rental- Possess or obtain Rossignol Rental Technician Certification (will obtain during staff training).

• Ski and snowboard experience is helpful but not required.

• Pay Rate $13-$15/ HR, includes MSG Individual Season Pass & Rentals if desired